OUR WORLD LTD - PRIVACY POLICY
1. Introduction. This Privacy Policy explains how Our World Ltd (NZBN 9429033870038), trading as Our World, Our Pacific, Our Cruise, Our Luxe, Our Weddings,
and Our World ("we", "us", "our"), collects, uses, stores, discloses and protects your personal information. We are committed to protecting your privacy and handling
your personal information in accordance with the Privacy Act 2020 and applicable New Zealand privacy principles. By engaging with us, requesting a quotation, making
a booking, visiting our websites or otherwise providing personal information to us, you acknowledge and consent to the practices described in this Privacy Policy.
2. Personal Information We Collect. We may collect personal information directly from you, from people booking on your behalf, from travel suppliers, and through
your use of our websites and services. Information we may collect includes full name, date of birth, addresses, email addresses, telephone numbers, passport details,
visa information, travel preferences, booking information, payment details, loyalty memberships, emergency contacts, marketing preferences and enquiry information.
3. Sensitive Information. We may collect health, accessibility, dietary, religious, disability or other special assistance information where necessary to provide travel services and with your consent.
4. Information About Other Travellers. If you provide personal information about another traveller in your booking, you warrant that you have authority to provide
that information and that the individual has been made aware of this Privacy Policy.
5. Children. Where bookings involve travellers under 18 years of age, we rely on parents, guardians or authorised booking organisers to provide appropriate consent.
6. Information Collected Automatically. When you use our websites, we may collect IP addresses, device information, browser information, website usage and location information where enabled.
7. Cookies, Analytics and Advertising Technologies. We may use cookies, Google Analytics, Google Ads, Meta Pixel, LinkedIn advertising tools and similar technologies to improve our services and marketing.
8. How We Use Personal Information. We may use personal information to provide quotations, process bookings, issue documents, communicate with various suppliers and Service Providers, process payments, verify identity, prevent fraud, improve our services, manage customer relationships and comply with legal obligations.
9. Marketing Communications. By requesting a quotation, making a booking or otherwise engaging with us, you consent to receiving marketing communications
and you may unsubscribe at any time.
10. Disclosure of Personal Information. We may disclose personal information to Service Providers including but not limited to airlines, accommodation providers, cruise operators, tour operators, insurers, technology providers, payment processors, professional advisers and government authorities where necessary. We do not sell personal information.
11. International Transfers. Your personal information may be transferred to overseas Service Providers and systems involved in your travel arrangements. Privacy protections may differ from New Zealand standards.
12. Security. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.
13. Data Retention. We retain personal information only for as long as reasonably necessary for business, legal, accounting, taxation and regulatory purposes,
after which it will be destroyed or de-identified.
14. Privacy Breaches. Where required by law, we will notify affected individuals and the Privacy Commissioner of notifiable privacy breaches.
15. Access and Correction. You may request access to or correction of your personal information at any time, subject to applicable law.
16. Third-Party Websites. We are not responsible for the privacy practices of third-party websites linked from our websites.
17. Changes to this Privacy Policy. We may update this policy from time to time with the latest version available on our websites.
18. Privacy Officer. Email: info@ourworld.travel
19. Governing Law. This Privacy Policy is governed by the laws of New Zealand.
Last Updated: October 2026






